Author Topic: Problem with sobisef and google maps in IE8  (Read 1817 times)

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Offline marcoedu

Problem with sobisef and google maps in IE8
« on: 01. September 2010, 12:04:33 »
Hi, i have a problem with google maps in IE8 when active sobisef. It is not displaied, the page is charging but the map is not showed. In firefox it works ok.
Can somebody help me ?
Thank you
Marco
Country: Spain Spain |  OS: Windows XP Windows XP |  Browser: MS Internet Explorer 7.0 MS Internet Explorer 7.0 | View Profile

Offline aboututila

Re: Problem with sobisef and google maps in IE8
« Reply #1 on: 01. September 2010, 17:30:47 »
Marco,

Without additional information, like a link to the site 'page' that demonstrates the problem, it is difficult to help you.
That said, my first guess is that you have a DOM Ready problem, refer Internet Explorer DOM readiness problem and solution explained

Regards - Mark
« Last Edit: 01. September 2010, 19:26:58 by aboututila »
Country: Honduras Honduras |  OS: Windows XP Windows XP |  Browser: Firefox 3.6.8 Firefox 3.6.8 | View Profile

Do you want continued ongoing development, new features and active support?
Please write a review or just vote for SOBI on JED.

Offline marcoedu

Re: Problem with sobisef and google maps in IE8
« Reply #2 on: 04. September 2010, 18:32:17 »
Hi Mark,

the problem is that i can`t leave a long the plugin activate becouse the web is on. I am going to leave the plugin on till monday.

The url is www.tarjeteroexpress.es.

You can see an expample of the problem here http://www.tarjeteroexpress.es/indice-de-actividades/abogados/malaga/fuengirola/fuengirola-abogado-antonia-berrocal.html (with IE becouse with firefox it is fine).

Tell me when you have seen the problem just to disable the plugin.
Thank you.
Country: Spain Spain |  OS: Windows XP Windows XP |  Browser: MS Internet Explorer 7.0 MS Internet Explorer 7.0 | View Profile

Offline aboututila

Re: Problem with sobisef and google maps in IE8
« Reply #3 on: 04. September 2010, 21:15:10 »
Marco,

I examined your 'problem page';
http://www.tarjeteroexpress.es/indice-de-actividades/abogados/malaga/fuengirola/fuengirola-abogado-antonia-berrocal.html
today with Firefox v3.6.8, Internet Explorer 8 v8.0.6001.18702, and Google Chrome v5.0.375.127

The Google Map appeared to be displayed correctly and the page appeared to be the same in all 3 browsers.
So, unfortunately I cannot reproduce your problem.

However, I do note that Firefox, Internet Explorer 8, and Google Chrome report JavaScript errors.
Firefox reports;
Error: $("ja-botsl") is null
Source File: http://www.tarjeteroexpress.es/templates/ja_edenite/js/ja.script.js
Line: 67

Internet Explorer 8 reports;
Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.5; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Sat, 4 Sep 2010 18:34:19 UTC
Message: 'null' is null or not an object
Line: 67
Char: 2
Code: 0
URI: http://www.tarjeteroexpress.es/templates/ja_edenite/js/ja.script.js

and Google Chrome reports;
Uncaught TypeError: Cannot call method 'getChildren' of null
ja.script.js:67

Javascript Errors should be resolved and have the potential to cause problems with other Javascripts (such as Google Maps).

DOM Ready problems.
You are using domready events with mootools v1.12. This is likely to cause problems with Internet Explorer and should be resolved. Refer Internet Explorer DOM readiness problem and solution explained or just go to IE Operation Aborted - EASY FIX! to implement the solution.

Your 'problem page' also has HTML and CSS errors, refer
http://validator.w3.org/check?verbose=1&uri=http%3A%2F%2Fwww.tarjeteroexpress.es%2Findice-de-actividades%2Fabogados%2Fmalaga%2Ffuengirola%2Ffuengirola-abogado-antonia-berrocal.html
http://jigsaw.w3.org/css-validator/validator?profile=css21&warning=0&uri=http%3A%2F%2Fwww.tarjeteroexpress.es%2Findice-de-actividades%2Fabogados%2Fmalaga%2Ffuengirola%2Ffuengirola-abogado-antonia-berrocal.html
but these are unlikely to be the cause of your 'Google Map' problem.

Regards - Mark
« Last Edit: 09. September 2010, 01:19:45 by aboututila »
Country: Honduras Honduras |  OS: Windows XP Windows XP |  Browser: Firefox 3.6.8 Firefox 3.6.8 | View Profile

Offline marcoedu

Re: Problem with sobisef and google maps in IE8
« Reply #4 on: 06. September 2010, 12:28:27 »
Hi,

many thanks for your replay. I have tried to use rereplace component as the tread said but i still have the same problem with IE/sef plugin/google maps.

I am not an expert and i am not a programmer.

I don't know how fix the problem.

Have you any suggestion ?

Many thanks for your time.

Marco
Country: Spain Spain |  OS: Windows XP Windows XP |  Browser: MS Internet Explorer 7.0 MS Internet Explorer 7.0 | View Profile

Offline RJK

Re: Problem with sobisef and google maps in IE8
« Reply #5 on: 06. September 2010, 14:01:43 »
Hi Marco  -  I have the same problem as you. In IE8 (version: 8.6001.18702IC) Google Maps does not work for me. However, on a different PC with version: 8.6001.18702 it woks just fine. The only difference here is the 'IC' part at the end of the version.

I've tried changing the domready part of the code to 'load' but to no avail, but then it seems as though this is not a general IE thing. To me it must be either a specific version of IE issue, or something local to the PC...I've no idea. You are the first person who I have come across as having the same problem.

I should add that for me this is not related to SOBI SEF as I had the problem before I implement anything SEF (Joomla or SOBI).

Could you let us know which version of IE you are using? You can find it under Help: About within IE.

Richard
Country: France France |  OS: Windows XP Windows XP |  Browser: Opera 9.80 Opera 9.80 | View Profile

Offline RJK

Re: Problem with sobisef and google maps in IE8
« Reply #6 on: 06. September 2010, 14:22:29 »
Marco...you're post spurred me on to try again to find the problem, and hey presto, I have. I can now see Google maps both on my own site and your own which wasn't previously possible. It seems it's a setting in IE. Go to: Tools: Internet Options: Security: Custom Level. Scroll to near the bottom to the Scription section. The first entry is 'Active Scripting' - select the 'Enable' select box and save. Odds on this will solve the issue for you.

Let me know if this woks for you. Good luck....!

Richard
Country: France France |  OS: Windows XP Windows XP |  Browser: Opera 9.80 Opera 9.80 | View Profile

Offline aboututila

Re: Problem with sobisef and google maps in IE8
« Reply #7 on: 06. September 2010, 20:37:34 »
Marco,

It looks as though we are able to determine that the problem is not directly related to SOBI2 or the SobiSEF plugin, but an issue with embedded Google Maps and Internet Explorer.

I did a quick 'Google Search' using various combination's of the search terms 'internet explorer 8 ie8 google maps no display'
and I can see that you are not alone with this problem (Google Maps not working with Internet Explorer).

The posting http://maps.google.com/support/bin/answer.py?hl=en&answer=21849 in the section 'Make sure JavaScript, ActiveX, and "binary behaviors" are enabled' repeats Richard's suggestion above, plus gives a couple more things to try.
Some postings have suggested that Google Maps only work correctly in IE8 if Internet Explorer 8 Compatibility Mode is enabled

I hope this helps - Mark
« Last Edit: 06. September 2010, 20:41:46 by aboututila »
Country: Honduras Honduras |  OS: Windows XP Windows XP |  Browser: Firefox 3.6.8 Firefox 3.6.8 | View Profile

Offline marcoedu

Re: Problem with sobisef and google maps in IE8
« Reply #8 on: 08. September 2010, 23:57:05 »
Hi, thanks to everybody (sorry for my english).

The version of my IE is 8.6001.18702IC.

I have tried to change the security setup but all is enabled.

I have tried to do what they said http://maps.google.com/support/bin/answer.py?hl=en&answer=21849 but nothing.

I still have the problem.........

It is very strange think.....it drives me crazy !

Marco

Country: Spain Spain |  OS: Windows XP Windows XP |  Browser: MS Internet Explorer 7.0 MS Internet Explorer 7.0 | View Profile

Offline aboututila

Re: Problem with sobisef and google maps in IE8
« Reply #9 on: 09. September 2010, 01:28:10 »
Marko,

I examined your 'problem page';
http://www.tarjeteroexpress.es/indice-de-actividades/abogados/malaga/fuengirola/fuengirola-abogado-antonia-berrocal.html
again today with Firefox v3.6.8, Internet Explorer 8 v8.0.6001.18702, and Google Chrome v5.0.375.127, all on Windows XP Professional.

Again, the Google Map appeared to be displayed correctly and the page appeared to be the same in all 3 browsers.
So, unfortunately I cannot reproduce your problem.

I note that this forum is detecting that you are using Internet Explorer 7 when you access it.
I tried to understand what the 'IC' at the end of your Internet Explorer 8 version number means.
If I understand what http://support.microsoft.com/kb/969393 is telling me, it would appear that you have a customized version of Internet Explorer 8, customized by an Internet Content Provider (whatever that means).

Have you tried using another computer with a non-IC version of IE8 to see if the problem is limited to your computer?
Because I cannot reproduce your problem, I do not know what more I can do to help.

Regards - Mark
Country: Honduras Honduras |  OS: Windows XP Windows XP |  Browser: Firefox 3.6.8 Firefox 3.6.8 | View Profile

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