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0 votes
Hello everyone!

i try to install sobipro on my website.

First i tryed to install from the web catalogue of joomla and get everytime this Error:

JInstaller: :Install: SQL-Fehler Specified key was too long; max key length is 1000 bytes
Erweiterung „Installieren“: SQL Fehler beim Ausführen der Abfrage: „DB-Funktion mit Fehlercode 1071 fehlgeschlagen!
Specified key was too long; max key length is 1000 bytes
ALTER TABLE `#__sobipro_permissions`
ADD UNIQUE `uniquePermission` (`subject`, `action`, `value`, `site`);

Next Try was to download the install file here and do it via fileupload.

Same Error!

I found nothing in google that help me. Have anyone a solution or idea for me?

Thanks Mario

PS: my joomla is 3.9.1 and the Database Repair shows no errors.
Thursday, November 29 2018, 03:12 PM
Responses (3)
  • Accepted Answer

    Friday, November 30 2018, 09:10 AM - #Permalink
    1 votes

    Please try to access your database with phpMyAdmin, remove all tables with sobipro in the name and then try to install SobiPro one more time in the Joomla!

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  • Accepted Answer

    Friday, November 30 2018, 07:37 PM - #Permalink
    0 votes
    Done, but same Error! I searcht also on the FTP Server and in the DB there are no SobiPro entries, but Always the same errror

    My Collation is utf8mb4_unicode_ci
    can this be the error Maybe?
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  • Accepted Answer

    Saturday, December 01 2018, 10:26 AM - #Permalink
    0 votes
    This error is too specific for free support.
    I recommend to get a subscription so that our support can help you:

    Please check also if your server/site meets the requirements for SobiPro:

    Kind regards,
    Sigrid Suski
    The reply is currently minimized Show
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