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Resolved
0 votes
Hello everyone!

i try to install sobipro on my website.

First i tryed to install from the web catalogue of joomla and get everytime this Error:

JInstaller: :Install: SQL-Fehler Specified key was too long; max key length is 1000 bytes
Erweiterung „Installieren“: SQL Fehler beim Ausführen der Abfrage: „DB-Funktion mit Fehlercode 1071 fehlgeschlagen!
Specified key was too long; max key length is 1000 bytes
SQL =
ALTER TABLE `#__sobipro_permissions`
ADD UNIQUE `uniquePermission` (`subject`, `action`, `value`, `site`);


Next Try was to download the install file here and do it via fileupload.

Same Error!

I found nothing in google that help me. Have anyone a solution or idea for me?

Thanks Mario

PS: my joomla is 3.9.1 and the Database Repair shows no errors.
Thursday, November 29 2018, 03:12 PM
Responses (3)
  • Accepted Answer

    Friday, November 30 2018, 09:10 AM - #Permalink
    Resolved
    1 votes
    Hi

    Please try to access your database with phpMyAdmin, remove all tables with sobipro in the name and then try to install SobiPro one more time in the Joomla!

    Regards
    Sikor
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  • Accepted Answer

    Friday, November 30 2018, 07:37 PM - #Permalink
    Resolved
    0 votes
    Done, but same Error! I searcht also on the FTP Server and in the DB there are no SobiPro entries, but Always the same errror

    My Collation is utf8mb4_unicode_ci
    can this be the error Maybe?
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  • Accepted Answer

    Saturday, December 01 2018, 10:26 AM - #Permalink
    Resolved
    0 votes
    This error is too specific for free support.
    I recommend to get a subscription so that our support can help you: https://www.sigsiu.net/subscribe

    Please check also if your server/site meets the requirements for SobiPro: https://www.sigsiu.net/center/sobipro-component/98-requirements

    Kind regards,
    Sigrid Suski
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