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Resolved
0 votes
After this update was done, the site is crashed. Before this it was working. What to do?
Tuesday, January 15 2019, 05:23 PM

Accepted Answer

Tuesday, January 15 2019, 06:13 PM - #Permalink
Resolved
0 votes
Hi

Please try to simply install core one more time over existing installation. Looks like there are some random issues with proper framework installation, but as I see now 2nd installation attempt fix it.

Regards
Sikor
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Responses (17)
  • Accepted Answer

    Tuesday, January 15 2019, 05:34 PM - #Permalink
    Resolved
    0 votes
    Hello Marcus,
    with me exactly the same problem. I just wanted to update from 1.4.8 to 1.4.9. then came with me this error message.
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  • Accepted Answer

    Wednesday, January 16 2019, 04:46 PM - #Permalink
    Resolved
    0 votes
    Please tell us which PHP version you are using when you get this error.
    It seems it is related to the newest PHP version.
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  • Accepted Answer

    Wednesday, January 16 2019, 05:27 PM - #Permalink
    Resolved
    0 votes
    thanks, I use PHP 7.2.10

    Regards
    Thomas Selendt
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  • Accepted Answer

    Friday, January 18 2019, 07:09 PM - #Permalink
    Resolved
    1 votes
    Extracting the xxx.phar.tar.gz file in /libraries/sobi should also fix this issue .
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  • Accepted Answer

    Tuesday, January 22 2019, 03:16 PM - #Permalink
    Resolved
    -1 votes
    Why.. why did you release this issue on the public live systems! We too have it and now we have a broken site.. Our php is 7.1.7 and joomla 3.9.2 .. omg . this is not good!
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  • Accepted Answer

    Tuesday, January 22 2019, 03:22 PM - #Permalink
    Resolved
    0 votes
    Sławek Sikora wrote:

    Hi

    Please try to simply install core one more time over existing installation. Looks like there are some random issues with proper framework installation, but as I see now 2nd installation attempt fix it.

    Regards
    Sikor



    Which verison core with out.. please give url to which one we should try to upload to fix the issue!
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  • Accepted Answer

    Friday, January 25 2019, 09:48 AM - #Permalink
    Resolved
    0 votes
    Sorry for late answer, somehow I didn't get notifications about answers in this topic, anyway there is no matter which version (clean or full) will be used, both behave in same way on update.
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  • Accepted Answer

    Sam Byford
    Sam Byford
    Offline
    Friday, February 01 2019, 06:15 PM - #Permalink
    Resolved
    0 votes
    Paul Jacobson wrote:

    Extracting the xxx.phar.tar.gz file in /libraries/sobi should also fix this issue .


    This worked, thank you!
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  • Accepted Answer

    Tuesday, February 05 2019, 12:22 PM - #Permalink
    Resolved
    0 votes
    Why.. why did you release this issue on the public live systems! We too have it and now we have a broken site.. Our php is 7.1.7 and joomla 3.9.2 .. omg . this is not good!


    This happens only on servers which does not fully fulfil the SobiPro requirements, means where PHAR support is lacking or badly configured.
    On such servers we extracted the framework on installation. But in the last versions of PHP the detection if PHAR support is available fails on servers where PHAR is not correctly configured and thus not available to use.

    As there is a simple!! solution - just install SobiPro once again - I do not see a real problem until PHP has fixed the bug.

    Sigrid
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  • Accepted Answer

    Tuesday, February 12 2019, 06:46 PM - #Permalink
    Resolved
    0 votes
    I have installed SobiPro once again and still have the error.

    Unexpected file extension in "... /libraries/sobi/Sobi-1.0.8.phar.tar.gz/Framework.php"

    ... with Joomla 3.9.3 and PHP Version 7.1.26 .

    Please advise what to do.
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  • Accepted Answer

    Tuesday, February 12 2019, 09:51 PM - #Permalink
    Resolved
    0 votes
    same to me:

    I had this problem when updating to Joomla 3.9.2 and at that time reinstalling SobiPro twice did the trick.

    now after updating to Joomla 3.9.3 Sobipro is broken again without updating Sobipro! just updating Joomla from 3.9.2 to 3.9.3 ... no change on the server-side, no change of ther PHP-Version ... only updating some Joomla-code

    and this time definitely nothing helps anymore.

    I tried reinstalling several times,
    unpacking the library,
    and switching the the PHP-Version to 5,6, 7.0, 7.1, 7.2 and 7.3
    even I tried to install an older Version of SobiPro

    ... absolutely hopeless

    Also SobiPro ist not accessible from the backend anymore and ...
    even if the file "Sobi-1.0.8.phar.tar.gz" has been unpacked and deleted, I get still the error-message:
    1535198703 - Unexpected file extension in "phar:///www/htdocs/..../libraries/sobi/Sobi-1.0.8.phar.tar.gz/Framework.php" in the front and backend.

    My guess is that SobiPro is not compatible with Joomla 3.9.x anymore

    Maybe downgrading Joomla to 3.8 might rescue the site?
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  • Accepted Answer

    Tuesday, February 12 2019, 09:56 PM - #Permalink
    Resolved
    0 votes
    Ernst Willand wrote:

    same to me:

    I had this problem when updating to Joomla 3.9.2 and at that time reinstalling SobiPro twice did the trick.

    now after updating to Joomla 3.9.3 Sobipro is broken again (without updating Sobipro! just updating Joomla)
    and nothing helps anymore.

    I tried reinstalling several times,
    unpacking the library,
    and switching the the PHP-Version to 5,6, 7.0, 7.1, 7.2 and 7.3

    ... hopeless

    My guess is that Joomla is not compatible with Joomla 3.9.x anymore

    Maybe downgrading Joomla might rescue the site?


    Pretty much my exact same ordeal.
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  • Accepted Answer

    Wednesday, February 13 2019, 06:31 AM - #Permalink
    Resolved
    0 votes
    Add me to the list

    Just Updated Joomla 3.9.3
    Sobipro not working.
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  • Accepted Answer

    Wednesday, February 13 2019, 08:47 AM - #Permalink
    Resolved
    0 votes
    me too same problem
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  • Accepted Answer

    Wednesday, February 13 2019, 09:19 AM - #Permalink
    Resolved
    0 votes
    Hi

    Joomla 3.9.3 now inhibits the loading of our phar packed framework. https://developer.joomla.org/security-centre/770-20190206-core-implement-the-typo3-phar-stream-wrapper.html
    We need to find a solution how to overcome this new limitation of Joomla. Until then, please do NOT update Joomla on your SobiPro powered site or revert back to Joomla 3.9.2.

    Regards
    Sikor
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  • Accepted Answer

    Wednesday, February 13 2019, 05:50 PM - #Permalink
    Resolved
    1 votes
    Hello,

    After installing SobiPro 1.4.10 I could easily install Joomla 3.9.3

    greeting
    Thomas Selendt
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  • Accepted Answer

    Maddex
    Maddex
    Offline
    Thursday, February 14 2019, 08:49 AM - #Permalink
    Resolved
    0 votes
    Hi,
    I tried upgrading Joomla to 3.9.3 and installing SobiPro 1.4.10.
    I got this error: "0 - Cannot initialise Sobi Framework. Ensure that your server has the Sobi Framework installed."

    Will you let us know in this thread when there is a stable solution to the problem?
    Best regards
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