Support Area

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We are continously improving SobiPro and its applications, fixing bugs and making working with them more easy. Still we see that some users report problems for older versions. Mostly they are already fixed. If you are using older versions, please update SobiPro and its applications to the most recent versions!

  1. Silvija Akrap
  2. Community Area
  3. Monday, 26 December 2016
I often get HTTP ERROR 500 on one or more sections. Usually, It helps to clean cache in that section configuration or optimising the database tables, but now none of it helps. My site is useless at the moment.

My subscription is not valid at the moment but it shouldn't be the reason of the problem. Am I right? I know I could get help faster if I renew subscription but I start to ask myself if it is worth... Does anyone have an idea? I like the possibilities of Sobipro but this kind of makes me tired of it...

( I have Joomla! 3.6.5 & SobiPro 1.3.2)
Accepted Answer Pending Moderation
0
Votes
Undo
I didn't found out what was the reason but I don't have that problem for some time now... I increased memory limit and changed Joomla template. Just one of these two didn't help but together yes (at least I hope so)

Although I still don't know the reason
  1. more than a month ago
  2. Community Area
  3. # 1
Accepted Answer Pending Moderation
0
Votes
Undo
Hi

I have this problem to, it is happening after Membership Pro instalation but not in use. I uninstall membership pro and the problem continue.
Ican't access the administration area

att,
Anderson H G.
  1. more than a month ago
  2. Community Area
  3. # 2
Accepted Answer Pending Moderation
0
Votes
Undo
It started to happening in the administration area. Any idea, what is the reason and how to solve it?
  1. more than a month ago
  2. Community Area
  3. # 3
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