Support Area

SobiPro club members with an active subscription are entitled to get ticket support in the support area. For our former club members we provide a free of charge forum to ask other members. If you need professional support with fast answers, feel free to join the club.

SobiPro Announcement
SobiPro 2.5 is available!

As an active customer download the full version of SobiPro from the description page or download the trial version of SobiPro free of charge.

SobiPro 2.5 is Joomla 5 compatible.
We are in the process to test our applications if they work with Joomla 5. Tested applications will be available in repository. You can download untested versions that may work on Joomla 5 on our site.


Repository certificate renewed!

The SSL certificate of the repository expired and we had to renew it. Please update the repository as described here and have your subscription token and id handy. You will find them on your personal club account page My Subscriptions.

Update SobiPro and its applications to the most recent version before reporting a problem!

We are continously improving SobiPro and its applications, fixing bugs and making working with them more easy. Still we see that some users report problems for older versions. Mostly they are already fixed. If you are using older versions, please update SobiPro and its applications to the most recent versions!

View Replies (1)

Resolved internal server error when upgrading to V2

0
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  1. RRM
    RRM
  2. Community Area
  3. Tuesday, 18 July 2023
I am trying to update from SobiPro from (1.5.6.1) to (2.3.3) but get the install error "internal server error" see image attached. I have downgraded my PHP to 7.4 my Joomla version is 3.10.12. Any thoughts to point me in the right direction would be appreciated. I have had several attempts at reinstalling this. Rebuilding a clone of the original site each time.... If I uninstall my current version I am able to install 2.3.3 with no problems. So my issue is with the upgrading process.
Attachments (1)
Screenshot 2023-07-18 at 09.34.27.png Screenshot 2023-07-18 at 09.34.27.png
Responses (1)
Sigrid Suski
Sigrid Suski
Moderator
Accepted Answer Pending Moderation
0
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As you have an active subscription, you can ask in our ticket system https://www.sigsiu.net/support

Thank you.

Kind regards,
Sigrid Suski
Dipl. Ing. Sigrid Suski, CEO & founder of Sigsiu.NET GmbH
  1. more than a month ago
  2. Community Area
  3. # 1
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User documentation

(recently updated or new documents)

New & updated apps

updated

Review and Rating

Reviews and ratings system for SobiPro

updated

Categories Module

Module to show categories of a section with sorting and filtering

updated

Calendar Field

Shows a calendar/date and adds various functions

updated

Entries Module

Module to show entries w/ or w/o vcard preview

updated

Aggregation Field

Field that allows users to add tags to an entry or category

updated

Contact Form Field

Contact Author, Report Listing, Claim Listing and more

SobiPro 1.x updates

updated

SP-GeoMap Module

A module to show SobiPro Entries on a geographical map.

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