Support Area
SobiPro club members with an active subscription are entitled to get ticket support in the support area. For our former club members we provide a free of charge forum to ask other members. If you need professional support with fast answers, feel free to join the club.
Update SobiPro and its applications to the most recent version before reporting a problem!
We are continously improving SobiPro and its applications, fixing bugs and making working with them more easy. Still we see that you report problems for old versions of SobiPro or its applications. Mostly they are already fixed. If you are using an older version of SobiPro, please check the changelog list if your problem is solved in the meantime. It is also worth to read all the fixed issues in our tracker. If you think that this is too much work, simply update SobiPro to the most recent version!
Support Area for Club Members
Our customers with an active subscription can post their support questions in the ticket support area. If you have an active subscription and see this page, you are probably not logged in.
If you do not have an active subscription for our club, but need professional support or you do not have time to wait until your question get answered in the community forum, you are welcome to Join the SobiPro club!
For our former club members, we provide a Community Forum free of charge.
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User documentation
(recently updated or new documents)
- Release and Road Map of SobiPro and its Applications
- Import Categories with Import/Export Application
- Export Categories with Import/Export Application
- Structure references for Import/Export Application
- Adapters for Import/Export Application
- CSV Format
- Export Entries with Import/Export Application
- Import Entries with Import/Export Application
- Activation of Import/Export Application
- Installation of Import/Export Application via Repository
