Support Area

SobiPro club members with an active subscription are entitled to get ticket support in the support area. For our former club members we provide a free of charge forum to ask other members. If you need professional support with fast answers, feel free to join the club.

Update SobiPro and its applications to the most recent version before reporting a problem!

We are continously improving SobiPro and its applications, fixing bugs and making working with them more easy. Still we see that you report problems for old versions of SobiPro or its applications. Mostly they are already fixed. If you are using an older version of SobiPro, please check the changelog list if your problem is solved in the meantime. It is also worth to read all the fixed issues in our tracker. If you think that this is too much work, simply update SobiPro to the most recent version!

  1. Brian Bartolome
  2. Community Area
  3. Wednesday, 12 February 2020
I try to add the gallery field to a section and I get: 0 Class 'SPField_Gallery' not found. My subscription ran out a couple of months ago but it was happening back before it ran out I just never got to submit a ticket as I had other things to finish first...

I have tried reinstalling the application but didn't help...

SobiPro version 1.5.1 [ Owl ]
Sobi Framework version 1.0.11
Gallery Field Application Version 1.1
Accepted Answer Pending Moderation
Please check the code tracker:

Sigrid Suski
Dipl. Ing. Sigrid Suski, CEO & founder of Sigsiu.NET GmbH
  1. one week ago
  2. Community Area
  3. # 1
Accepted Answer Pending Moderation
That did it! Thank You!
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