Support Area

SobiPro club members with an active subscription are entitled to get ticket support in the support area. For our former club members we provide a free of charge forum to ask other members. If you need professional support with fast answers, feel free to join the club.

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We are continously improving SobiPro and its applications, fixing bugs and making working with them more easy. Still we see that some users report problems for older versions. Mostly they are already fixed. If you are using older versions, please update SobiPro and its applications to the most recent versions!

  1. Ryan Duff
  2. Community Area
  3. Thursday, 20 July 2017
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Is there a way to limit the number of a search results for a GeoMap search to 10?

Or can I limit the display radius to 500 miles?

I don't need to list an entry 4,000 miles away from the search location.

Thanks.
  1. more than a month ago
  2. Community Area
  3. # 1
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Please use support for members board for the support questions
https://www.sigsiu.net/support

Regards
Sikor
  1. more than a month ago
  2. Community Area
  3. # 2
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@Ryan Duff, I have been asking for this solution for a long time. Radek is of the mindset that a business directory will never be used to find only local businesses, therefore, has no interest in adding this functionality.

My thought is just the opposite: why would anyone ever care about a business 500 miles away? If you're traveling someplace and want to find something in THAT area you will search in that area. No need for a single search to return 1000 entries, most of which are irrelevant to what you are looking for.

I have had multiple conversations about this to no avail....:(

I use a 3rd party extension for this functionality:

http://www.myjoom.com/products/sobipro-extensions/sobipro-radius-search-application

It works well, but I hate having to go 3rd party for something that to anyone else in the world seems like a no-brainer to be built into a business directory core. You can see mine in action here:

http://www.karaokeacrossamerica.com/

Good luck!

PS: Extly also has similar functionality, but only via a search module, not as a SobiPro application:

https://www.extly.com/xtsobipro.html?id=615&Itemid=2121
  1. more than a month ago
  2. Community Area
  3. # 3
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Hi Steve,

Thanks for following up. I installed the MyJoom application, but couldn't get it working properly. I am in discussions with the developer now. I am in the process of figuring out why it's not working for me.

In regard to the fine folks at Sigsiu, I have had nothing but great experiences. Sikor has been a lifesaver for me on a lot of different occasions. He has always been professional and courteous with me.

I currently do not have a silver or gold subscriptions because they expired, as the website I am working on is failing to pay me, or else I would have posted this in the support category.

I looked at your Karaoke site, and yes, that is exactly what I need. So I will try and get MyJoom application working.

Thanks,
Ryan
  1. more than a month ago
  2. Community Area
  3. # 4
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Ryan Duff wrote:

Hi Steve,

Thanks for following up. I installed the MyJoom application, but couldn't get it working properly. I am in discussions with the developer now. I am in the process of figuring out why it's not working for me.

In regard to the fine folks at Sigsiu, I have had nothing but great experiences. Sikor has been a lifesaver for me on a lot of different occasions. He has always been professional and courteous with me.

I currently do not have a silver or gold subscriptions because they expired, as the website I am working on is failing to pay me, or else I would have posted this in the support category.

I looked at your Karaoke site, and yes, that is exactly what I need. So I will try and get MyJoom application working.

Thanks,
Ryan

I know the developer is very busy so it may not happen right away. He is a good guy, but he has a day job too....;)

I agree on the Sigsiu support.....if you have a subscription. That team is great!
  1. more than a month ago
  2. Community Area
  3. # 5
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Hi Steve,

Could you tell me the Joomla/SobiPro/PHP version you are using?

I have the myJoom Radius Search installed, with GeoMap field 3.3 on Joomla 3.7.3 and SobiPro 1.3.7 on PHP 5.6 and I cannot get it to autocomplete the address like on your site.

I am wondering if myJoom is not compatible with theses versions of Joomla or SobiPro.

Thanks,
Ryan
  1. more than a month ago
  2. Community Area
  3. # 6
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Once again it posted my reply without my reply and I don't feel like retyping it all.

Enough of this. The old forum was better......I hope the people who pay get better service than this.....
  1. more than a month ago
  2. Community Area
  3. # 7
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Steve Hess wrote:

Once again it posted my reply without my reply and I don't feel like retyping it all..


I'm sorry Steve that it didn't keep your post. It's done that to me every time I have posted. But I am need of help.

But, could you tell me the Joomla/SobiPro/PHP version you are using?

It would be very helpful to see if MyJoom Radius Search works on my setup on another server.

My trick with the deleted replies, is to copy the text before hitting reply, and then editing the post with the pasted text.

Thanks.
  1. more than a month ago
  2. Community Area
  3. # 8
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Ryan Duff wrote:

Steve Hess wrote:

Once again it posted my reply without my reply and I don't feel like retyping it all..


I'm sorry Steve that it didn't keep your post. It's done that to me every time I have posted. But I am need of help.

But, could you tell me the Joomla/SobiPro/PHP version you are using?

It would be very helpful to see if MyJoom Radius Search works on my setup on another server.

My trick with the deleted replies, is to copy the text before hitting reply, and then editing the post with the pasted text.

Thanks.

Ryan, it's not your fault. This forum is broken......or perhaps set to be especially annoying for non-subscribers....

My live site is SP v1.1.13. PHP is 5.6. Joomla is 3.7.4, which is current.

I am running a test site where I updated SP core to the current version (1.3.7 I think) and PHP 7 but all my apps are out of date so there's no telling if anything is working properly or not yet. I haven't had time to work on it more.

Better bet emailing me: karaokeamerica at gmail
  1. more than a month ago
  2. Community Area
  3. # 9
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0
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Ryan Duff wrote:

Steve Hess wrote:

Once again it posted my reply without my reply and I don't feel like retyping it all..


I'm sorry Steve that it didn't keep your post. It's done that to me every time I have posted. But I am need of help.

But, could you tell me the Joomla/SobiPro/PHP version you are using?

It would be very helpful to see if MyJoom Radius Search works on my setup on another server.

My trick with the deleted replies, is to copy the text before hitting reply, and then editing the post with the pasted text.

Thanks.


Ryan, did you figure this out?
  1. more than a month ago
  2. Community Area
  3. # 10
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