Support Area

SobiPro club members with an active subscription are entitled to get ticket support in the support area. For our former club members we provide a free of charge forum to ask other members. If you need professional support with fast answers, feel free to join the club.

SobiPro Announcement
SobiPro 2.5.3 will be released in the next days! Wait with update.

In SobiPro 2.5.1 and 2.5.2 the search may not work in all cases. Do not update at the moment.
If you are already on 2.5.1/2.5.2, you can download SobiPro 2.5.0 from the Archive and install it on SobiPro 2.5.1/2.5.2. Do not install it over another SobiPro version!


Repository certificate renewed!

The SSL certificate of the repository expired and we had to renew it. Please update the repository as described here and have your subscription token and id handy. You will find them on your personal club account page My Subscriptions.

Update SobiPro and its applications to the most recent version before reporting a problem!

We are continously improving SobiPro and its applications, fixing bugs and making working with them more easy. Still we see that some users report problems for older versions. Mostly they are already fixed. If you are using older versions, please update SobiPro and its applications to the most recent versions!

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Resolved Upgrading SobiPro.....

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  1. Steve Hess
    Steve Hess
  2. Community Area
  3. Monday, 24 July 2017
Responses (2)
Steve Hess
Steve Hess
Accepted Answer Pending Moderation
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Why is the forum not posting my actual text without doing it twice? I posted an OP and there is nothing in it.

I then posted a reply asking the same thing and THAT is empty........UNLESS I copy the text, save the post, edit it and re-paste it into the same entry.

Bizarre.
  1. more than a month ago
  2. Community Area
  3. # 1
Steve Hess
Steve Hess
Accepted Answer Pending Moderation
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So....for the 3rd time......

I am running SobiPro v1.1.13. I need to upgrade it to the current version for PHP7 support and other reasons. I am using both native and 3rd party apps in this installation.

Any pitfalls in going from this version to 1.3.7 (currently I think) that I need to watch out for? Will apps still work, even if in "legacy" mode? Will I get completely hosed on template styles etc?

I'm going to renew my subscription so I can get updated stuff, but I have to sell my kidney first to pay for it. I am trying to cover as many technical issues up front before I even start!

Thanks for any insight!
  1. more than a month ago
  2. Community Area
  3. # 2
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