Hello Sobi-Pro Team,
I do not suceed to renew my silver subcription. Repeatedly I get an error message, either the country "Germany" is required again and again or the first or all check boxes for the legal information to payment conditions are required again and again. I am working with Sobi since 2009.
Please help me to renew my subsctiption, I spend already a lot of time to try it on my own without success.
Thank you very much. Zarah
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Anne Kölb
- Community Area
- Friday, 25 August 2017
Sigrid Suski
Moderator
Accepted Answer
Pending Moderation
Hi Anne,
Unfortunately we have to use a different component for the subscription and it does not work very well. There is no other option either
I experienced that it works best if you select your country in the "Prices include applicable tax for" box at the top right corner.
If it does not help, I can add a new membership for you manually.
Sigrid
I am working with Sobi since 2009.
Unfortunately we have to use a different component for the subscription and it does not work very well. There is no other option either
I experienced that it works best if you select your country in the "Prices include applicable tax for" box at the top right corner.
If it does not help, I can add a new membership for you manually.
Sigrid
Dipl. Ing. Sigrid Suski, CEO & founder of Sigsiu.NET GmbH
Sigrid Suski
Moderator
Accepted Answer
Pending Moderation
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