Support Area

SobiPro club members with an active subscription are entitled to get ticket support in the support area. For our former club members we provide a free of charge forum to ask other members. If you need professional support with fast answers, feel free to join the club.

SobiPro Announcement
SobiPro 2.5 is available!

As an active customer download the full version of SobiPro from the description page or download the trial version of SobiPro free of charge.

SobiPro 2.5 is Joomla 5 compatible.
We are in the process to test our applications if they work with Joomla 5. Tested applications will be available in repository. You can download untested versions that may work on Joomla 5 on our site.


Repository certificate renewed!

The SSL certificate of the repository expired and we had to renew it. Please update the repository as described here and have your subscription token and id handy. You will find them on your personal club account page My Subscriptions.

Update SobiPro and its applications to the most recent version before reporting a problem!

We are continously improving SobiPro and its applications, fixing bugs and making working with them more easy. Still we see that some users report problems for older versions. Mostly they are already fixed. If you are using older versions, please update SobiPro and its applications to the most recent versions!

  1. Sigrid Suski
  2. Community Area
  3. Friday, 29 September 2017
Hello

After update sobipro 1.4 in all pages in administrator area see the update info
-- 4 SobiPro application(s) are outdated and need to be updated: --

How i can disable this?

thank you
Dipl. Ing. Sigrid Suski, CEO & founder of Sigsiu.NET GmbH
Accepted Answer
Accepted Answer Pending Moderation
0
Votes
Undo
If you have all applications up to date, this message should disappear after 24 hours, when applications data will be refreshed.

Regards
Sikor
  1. more than a month ago
  2. Community Area
  3. # Permalink
Accepted Answer Pending Moderation
0
Votes
Undo
There was bug with version checker which is already fixed in the latest core release - 1.4.1

Regards
Sikor
  1. more than a month ago
  2. Community Area
  3. # 1
Accepted Answer Pending Moderation
0
Votes
Undo
Thank you very much for your answer
I make the update to 1.4.1 but steal the info apears.
Attachments (1)
Dipl. Ing. Sigrid Suski, CEO & founder of Sigsiu.NET GmbH
  1. more than a month ago
  2. Community Area
  3. # 2
Accepted Answer Pending Moderation
0
Votes
Undo
Yes, it's showing for me too on every page. It is because the calendar field is out-of-date but I need a subscription to update that. I regularly subscribe to update components but I don't wish to at the moment. This is a real nuisance!
  1. more than a month ago
  2. Community Area
  3. # 3
Accepted Answer Pending Moderation
0
Votes
Undo
We're using 1.4.1, too and see it on any backend page.

You can fix it like this:

[Code removed because I forgot to check the frontend ]
  1. more than a month ago
  2. Community Area
  3. # 4
Accepted Answer Pending Moderation
0
Votes
Undo
Core code changes aren't recommended. We are working on new release which will fix this issue, in the meantime you can disable application checker in the global configuration file. Configuration file config.ini is located in the folder /components/com_sobipro/etc/. Make a copy of this file and name it config_override.ini. Find there key:
[extensions]
check_updates = true;

and change check_updates to false.
You will probably need to relog on the back-end to get it working.

Regards
Sikor
  1. more than a month ago
  2. Community Area
  3. # 5
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

This forum may be used only to ask questions and give answers for SobiPro component and its applications. Advertising, commercial questions or statements, and sharing of software of any kind is not allowed. If you need professional support, feel free to join the club and use the ticket system for subscribers. If you have membership-related questions, please use the contact form.
By using this forum, you accept the standard terms of netiquette on forums as you can find for example here.

to Top