Support Area

SobiPro club members with an active subscription are entitled to get ticket support in the support area. For our former club members we provide a free of charge forum to ask other members. If you need professional support with fast answers, feel free to join the club.

SobiPro Announcement
SobiPro 2.4 is available!

As an active customer download the full version of SobiPro from the description page or as a visitor download the demo version.

SobiPro 2.4 is Joomla 5 compatible.
We are in the process to test our applications if they work with Joomla 5. Tested applications will be available in repository. You can download untested versions that may work on Joomla 5 on our site.

Update SobiPro and its applications to the most recent version before reporting a problem!

We are continously improving SobiPro and its applications, fixing bugs and making working with them more easy. Still we see that some users report problems for older versions. Mostly they are already fixed. If you are using older versions, please update SobiPro and its applications to the most recent versions!

  1. Frank Ehlert
  2. Community Area
  3. Friday, 20 April 2018
Dear community,

we have some issues in SobiPro with saving text in a text area. After editing the text in HTML, the HTML tags were removed after saving and its just showing plain text.

It works fine as a Super User, but as an administrator or something else it doesnt. We also checked the ACL rules but the Administrator has all needed permissions to edit the text. The editor we are using is the ARK editor, but we also tested with TinyMCE and get the same problem.

We are currently using a Joomla-System Version 3.8.6 and SobiPro Version 1.4.5

Do you maybe know that problem or have any idea to fix it?
Thank you!
Accepted Answer Pending Moderation
This will be fixed in SobiPro 1.4.6, to be released soon.

Dipl. Ing. Sigrid Suski, CEO & founder of Sigsiu.NET GmbH
  1. more than a month ago
  2. Community Area
  3. # 1
  • Page :
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