Support Area

SobiPro club members with an active subscription are entitled to get ticket support in the support area. For our former club members we provide a free of charge forum to ask other members. If you need professional support with fast answers, feel free to join the club.

SobiPro Announcement
SobiPro 2.5 is available!

As an active customer download the full version of SobiPro from the description page or download the trial version of SobiPro free of charge.

SobiPro 2.5 is Joomla 5 compatible.
We are in the process to test our applications if they work with Joomla 5. Tested applications will be available in repository. You can download untested versions that may work on Joomla 5 on our site.


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Update SobiPro and its applications to the most recent version before reporting a problem!

We are continously improving SobiPro and its applications, fixing bugs and making working with them more easy. Still we see that some users report problems for older versions. Mostly they are already fixed. If you are using older versions, please update SobiPro and its applications to the most recent versions!

  1. Michael Barg
  2. Community Area
  3. Friday, 15 June 2018
Hello,
for quite a while the functions Save and Save&Exit in the backend do not work any longer when editing an entry. Only Exit, Save&New or Save as Copy will work. For Save and Save&Exit there is no action at all. This makes editing or creating entries very cumbersome.

Joomla! 3.8.8 , SobiPro 1.4.7.3

Anyone with this?
Accepted Answer Pending Moderation
0
Votes
Undo
I am having a similar issue. When I click "Save", I get a spinner in the middle of the screen, but ultimately the entry will not save.

Any ideas on how I can troubleshoot/fix this issue?
  1. more than a month ago
  2. Community Area
  3. # 1
Accepted Answer Pending Moderation
0
Votes
Undo
... same problem ... no spinner
but NO saving without any signal

is there still a solution ?
  1. more than a month ago
  2. Community Area
  3. # 2
Accepted Answer Pending Moderation
0
Votes
Undo
I am having this same problem. I cannot save any entry at all. It is so frustrating. What exactly am i supposed to do to overcome this problem?
  1. more than a month ago
  2. Community Area
  3. # 3
Accepted Answer Pending Moderation
0
Votes
Undo
Always make sure that you do not have javascript errors on your site which may break the functionality of SobiPro.

Sigrid Suski
Dipl. Ing. Sigrid Suski, CEO & founder of Sigsiu.NET GmbH
  1. more than a month ago
  2. Community Area
  3. # 4
Accepted Answer Pending Moderation
0
Votes
Undo
I just installed your system, no error codes, still spinning
  1. more than a month ago
  2. Community Area
  3. # 5
Accepted Answer Pending Moderation
0
Votes
Undo
I just installed your system, no error codes, still spinning. How can I fix it
Bill Moss wrote:

I just installed your system, no error codes, still spinning
  1. more than a month ago
  2. Community Area
  3. # 6
Accepted Answer Pending Moderation
0
Votes
Undo
When I click use all fields it saves, when I choose my feilds, it spins
  1. more than a month ago
  2. Community Area
  3. # 7
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