Support Area

SobiPro club members with an active subscription are entitled to get ticket support in the support area. For our former club members we provide a free of charge forum to ask other members. If you need professional support with fast answers, feel free to join the club.

SobiPro Announcement
SobiPro 2.5 is available!

As an active customer download the full version of SobiPro from the description page or download the trial version of SobiPro free of charge.

SobiPro 2.5 is Joomla 5 compatible.
We are in the process to test our applications if they work with Joomla 5. Tested applications will be available in repository. You can download untested versions that may work on Joomla 5 on our site.


Repository certificate renewed!

The SSL certificate of the repository expired and we had to renew it. Please update the repository as described here and have your subscription token and id handy. You will find them on your personal club account page My Subscriptions.

Update SobiPro and its applications to the most recent version before reporting a problem!

We are continously improving SobiPro and its applications, fixing bugs and making working with them more easy. Still we see that some users report problems for older versions. Mostly they are already fixed. If you are using older versions, please update SobiPro and its applications to the most recent versions!

  1. Josh G
  2. Community Area
  3. Tuesday, 19 June 2018
When I attempt to edit an entry from the admin area, a spinner appears and continues to spin. The edits will not save, and the spinner continues to spin, indefinitely.
Accepted Answer Pending Moderation
0
Votes
Undo
... same problem ... no spinner
but NO saving without any signal

is there still a solution ?
  1. more than a month ago
  2. Community Area
  3. # 1
Accepted Answer Pending Moderation
0
Votes
Undo
Hallo
bei mir ist dieses Problem immer dann wenn ich mit einem anderen Tab bereits ausgeloggt habe. Dann erfolgt keine Speicherung und das Programm hängt sich auf.
  1. more than a month ago
  2. Community Area
  3. # 2
Accepted Answer Pending Moderation
0
Votes
Undo
bei mir ist dieses Problem immer dann wenn ich mit einem anderen Tab bereits ausgeloggt habe. Dann erfolgt keine Speicherung und das Programm hängt sich auf.


Ja, wenn die Session abgelaufen ist kann SobiPro einen Eintrag nicht mehr speichern. Und das ist auch gut so!

Otherwise:
Always make sure that you do not have javascript errors on your site which may break the functionality of SobiPro.

Sigrid Suski
Dipl. Ing. Sigrid Suski, CEO & founder of Sigsiu.NET GmbH
  1. more than a month ago
  2. Community Area
  3. # 3
  • Page :
  • 1


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