Support Area

SobiPro club members with an active subscription are entitled to get ticket support in the support area. For our former club members we provide a free of charge forum to ask other members. If you need professional support with fast answers, feel free to join the club.

SobiPro Announcement
SobiPro 2.5 is available!

As an active customer download the full version of SobiPro from the description page or download the trial version of SobiPro free of charge.

SobiPro 2.5 is Joomla 5 compatible.
We are in the process to test our applications if they work with Joomla 5. Tested applications will be available in repository. You can download untested versions that may work on Joomla 5 on our site.


Repository certificate renewed!

The SSL certificate of the repository expired and we had to renew it. Please update the repository as described here and have your subscription token and id handy. You will find them on your personal club account page My Subscriptions.

Update SobiPro and its applications to the most recent version before reporting a problem!

We are continously improving SobiPro and its applications, fixing bugs and making working with them more easy. Still we see that some users report problems for older versions. Mostly they are already fixed. If you are using older versions, please update SobiPro and its applications to the most recent versions!

  1. J Scarfe
  2. Community Area
  3. Tuesday, 02 October 2018
Since updating from v1.1 to v1.4x we've noticed that the when an entry's calendar field is updated, instead of updating the existing entry's base data in the database row - a new entry/database row with the same field id# is populated. This also applies to any other existing calendar fields in the Sobi entry ... if the other calendar fields are left untouched, upon saving, new rows are added to the database vs. updating the existing ones.

Attached are two screenshots:

- the 'old-db-screen' shows the data for an entry from the 1.1x SobiPro version
- the 'new-db-screen' shows the original data, along with the newly added rows from the 1.4x version

Thanks in advance for any assistance
Attachments (2)
Accepted Answer Pending Moderation
0
Votes
Undo
Make sure to use the most recent versions of applications. Older versions may not be compatible with a new SobiPro version.

Sigrid Suski
Dipl. Ing. Sigrid Suski, CEO & founder of Sigsiu.NET GmbH
  1. more than a month ago
  2. Community Area
  3. # 1
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

This forum may be used only to ask questions and give answers for SobiPro component and its applications. Advertising, commercial questions or statements, and sharing of software of any kind is not allowed. If you need professional support, feel free to join the club and use the ticket system for subscribers. If you have membership-related questions, please use the contact form.
By using this forum, you accept the standard terms of netiquette on forums as you can find for example here.

to Top