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We are continously improving SobiPro and its applications, fixing bugs and making working with them more easy. Still we see that you report problems for old versions of SobiPro or its applications. Mostly they are already fixed. If you are using an older version of SobiPro, please check the changelog list if your problem is solved in the meantime. It is also worth to read all the fixed issues in our tracker. If you think that this is too much work, simply update SobiPro to the most recent version!

  1. Birgit Bühne
  2. Community Area
  3. Tuesday, 15 January 2019
After this update was done, the site is crashed. Before this it was working. What to do?
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Hi

Please try to simply install core one more time over existing installation. Looks like there are some random issues with proper framework installation, but as I see now 2nd installation attempt fix it.

Regards
Sikor
  1. more than a month ago
  2. Community Area
  3. # Permalink
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Hello Marcus,
with me exactly the same problem. I just wanted to update from 1.4.8 to 1.4.9. then came with me this error message.
  1. more than a month ago
  2. Community Area
  3. # 1
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Please tell us which PHP version you are using when you get this error.
It seems it is related to the newest PHP version.
Dipl. Ing. Sigrid Suski, CEO & founder of Sigsiu.NET GmbH
  1. more than a month ago
  2. Community Area
  3. # 2
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thanks, I use PHP 7.2.10

Regards
Thomas Selendt
  1. more than a month ago
  2. Community Area
  3. # 3
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Extracting the xxx.phar.tar.gz file in /libraries/sobi should also fix this issue .
  1. more than a month ago
  2. Community Area
  3. # 4
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Why.. why did you release this issue on the public live systems! We too have it and now we have a broken site.. Our php is 7.1.7 and joomla 3.9.2 .. omg . this is not good!
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  1. more than a month ago
  2. Community Area
  3. # 5
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Sławek Sikora wrote:

Hi

Please try to simply install core one more time over existing installation. Looks like there are some random issues with proper framework installation, but as I see now 2nd installation attempt fix it.

Regards
Sikor



Which verison core with out.. please give url to which one we should try to upload to fix the issue!
  1. more than a month ago
  2. Community Area
  3. # 6
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Sorry for late answer, somehow I didn't get notifications about answers in this topic, anyway there is no matter which version (clean or full) will be used, both behave in same way on update.
  1. more than a month ago
  2. Community Area
  3. # 7
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Paul Jacobson wrote:

Extracting the xxx.phar.tar.gz file in /libraries/sobi should also fix this issue .


This worked, thank you!
  1. more than a month ago
  2. Community Area
  3. # 8
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Why.. why did you release this issue on the public live systems! We too have it and now we have a broken site.. Our php is 7.1.7 and joomla 3.9.2 .. omg . this is not good!


This happens only on servers which does not fully fulfil the SobiPro requirements, means where PHAR support is lacking or badly configured.
On such servers we extracted the framework on installation. But in the last versions of PHP the detection if PHAR support is available fails on servers where PHAR is not correctly configured and thus not available to use.

As there is a simple!! solution - just install SobiPro once again - I do not see a real problem until PHP has fixed the bug.

Sigrid
Dipl. Ing. Sigrid Suski, CEO & founder of Sigsiu.NET GmbH
  1. more than a month ago
  2. Community Area
  3. # 9
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I have installed SobiPro once again and still have the error.

Unexpected file extension in "... /libraries/sobi/http://Sobi-1.0.8.phar.tar.gz/Framework.php"

... with Joomla 3.9.3 and PHP Version 7.1.26 .

Please advise what to do.
  1. more than a month ago
  2. Community Area
  3. # 10
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same to me:

I had this problem when updating to Joomla 3.9.2 and at that time reinstalling SobiPro twice did the trick.

now after updating to Joomla 3.9.3 Sobipro is broken again without updating Sobipro! just updating Joomla from 3.9.2 to 3.9.3 ... no change on the server-side, no change of ther PHP-Version ... only updating some Joomla-code

and this time definitely nothing helps anymore.

I tried reinstalling several times,
unpacking the library,
and switching the the PHP-Version to 5,6, 7.0, 7.1, 7.2 and 7.3
even I tried to install an older Version of SobiPro

... absolutely hopeless

Also SobiPro ist not accessible from the backend anymore and ...
even if the file "Sobi-1.0.8.phar.tar.gz" has been unpacked and deleted, I get still the error-message:
1535198703 - Unexpected file extension in "phar:///www/htdocs/..../libraries/sobi/http://Sobi-1.0.8.phar.tar.gz/Framework.php" in the front and backend.

My guess is that SobiPro is not compatible with Joomla 3.9.x anymore

Maybe downgrading Joomla to 3.8 might rescue the site?
  1. more than a month ago
  2. Community Area
  3. # 11
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Ernst Willand wrote:

same to me:

I had this problem when updating to Joomla 3.9.2 and at that time reinstalling SobiPro twice did the trick.

now after updating to Joomla 3.9.3 Sobipro is broken again (without updating Sobipro! just updating Joomla)
and nothing helps anymore.

I tried reinstalling several times,
unpacking the library,
and switching the the PHP-Version to 5,6, 7.0, 7.1, 7.2 and 7.3

... hopeless

My guess is that Joomla is not compatible with Joomla 3.9.x anymore

Maybe downgrading Joomla might rescue the site?


Pretty much my exact same ordeal.
  1. more than a month ago
  2. Community Area
  3. # 12
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Add me to the list

Just Updated Joomla 3.9.3
Sobipro not working.
  1. more than a month ago
  2. Community Area
  3. # 13
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me too same problem
  1. more than a month ago
  2. Community Area
  3. # 14
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Hi

Joomla 3.9.3 now inhibits the loading of our phar packed framework. https://developer.joomla.org/security-centre/770-20190206-core-implement-the-typo3-phar-stream-wrapper.html
We need to find a solution how to overcome this new limitation of Joomla. Until then, please do NOT update Joomla on your SobiPro powered site or revert back to Joomla 3.9.2.

Regards
Sikor
  1. more than a month ago
  2. Community Area
  3. # 15
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Hello,

After installing SobiPro 1.4.10 I could easily install Joomla 3.9.3

greeting
Thomas Selendt
  1. more than a month ago
  2. Community Area
  3. # 16
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Hi,
I tried upgrading Joomla to 3.9.3 and installing SobiPro 1.4.10.
I got this error: "0 - Cannot initialise Sobi Framework. Ensure that your server has the Sobi Framework installed."

Will you let us know in this thread when there is a stable solution to the problem?
Best regards
  1. more than a month ago
  2. Community Area
  3. # 17
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