Support Area

SobiPro club members with an active subscription are entitled to get ticket support in the support area. For our former club members we provide a free of charge forum to ask other members. If you need professional support with fast answers, feel free to join the club.


Update SobiPro and its applications to the most recent version before reporting a problem!

We are continously improving SobiPro and its applications, fixing bugs and making working with them more easy. Still we see that you report problems for old versions of SobiPro or its applications. Mostly they are already fixed. If you are using an older version of SobiPro, please check the changelog list if your problem is solved in the meantime. It is also worth to read all the fixed issues in our tracker. If you think that this is too much work, simply update SobiPro to the most recent version!

  1. Brock Hotaling
  2. Community Area
  3. Friday, 29 March 2019
Hi everyone,

I was trying to add a new entry field under entries however, the data that kept coming up when I selected add new field was my name field. I figured that there could have been a limit to how many fields you can have and deleted one I was not using. when I did, the unused field did not delete but the name field was deleted. now I'm trying to add that field back and i keep getting this error.

500 Template /administrator/components/com_sobipro/.php does not exist!

anyway to fix this?
Accepted Answer Pending Moderation
0
Votes
Undo
Dipl. Ing. Sigrid Suski, CEO & founder of Sigsiu.NET GmbH
  1. more than a month ago
  2. Community Area
  3. # 1
Accepted Answer Pending Moderation
0
Votes
Undo
"libraries/sobi folder" where am i able to find this folder?
  1. more than a month ago
  2. Community Area
  3. # 2
Accepted Answer Pending Moderation
0
Votes
Undo
You need to login via ftp client or use files manager from your cPanel, folder libraries is located in the root folder of your site.

Regards
Sikor
  1. more than a month ago
  2. Community Area
  3. # 3
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

This forum may be used only to ask questions and give answers for SobiPro component and its applications. Advertising, commercial questions and sharing of software of any kind is not allowed. If you need professional support, feel free to join the club and use the ticket system for subscribers. If you have membership-related questions, please use the contact form.
By using this forum, you accept the standard terms of netiquette on forums as you can find for example here.

to Top