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We are continously improving SobiPro and its applications, fixing bugs and making working with them more easy. Still we see that you report problems for old versions of SobiPro or its applications. Mostly they are already fixed. If you are using an older version of SobiPro, please check the changelog list if your problem is solved in the meantime. It is also worth to read all the fixed issues in our tracker. If you think that this is too much work, simply update SobiPro to the most recent version!

  1. Ralf Longwitz
  2. Community Area
  3. Thursday, 01 August 2019
Hi,

I just noticed that in the form for new entries all fields are cleared, when there is an error in the form.

For example: All fields are filled in correctly, but one required field has been forgotten. Then instead of moving on to the confirmation, the form page reloads.

The problem is, that there is no error message and all fields are empty and need to be filled in again. So the person who filled in the form has no idea what went wrong and will be annoyed to have to restart.

Is this a bug, or just me having a setting wrong?
Thanks!

Kind regards,
Ralf
Accepted Answer Pending Moderation
0
Votes
Undo
Meanwhile I noticed that there is an error message in the console. Very briefly, I recorded the screen to read it: https://cl.ly/b8d0644b5b42

"Uncaught type error: cannot read property 'length' of undefined"
in sobipro.js

Leider habe ich noch keine Ahnung, woran es liegt.
  1. 2 weeks ago
  2. Community Area
  3. # 1
  • Page :
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