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Update SobiPro and its applications to the most recent version before reporting a problem!

We are continously improving SobiPro and its applications, fixing bugs and making working with them more easy. Still we see that some users report problems for older versions. Mostly they are already fixed. If you are using older versions, please update SobiPro and its applications to the most recent versions!

  1. STOCKLI JEAN JACQUES
  2. Community Area
  3. Thursday, 11 May 2017
with joomla 3.7 and try to install com_sobipro_1.3.7.tar.gz file

Error
Unable to decompress data
Impossible de trouver un pack d'installation

Alerte
JFolder::files : le chemin n'est pas un répertoire. Chemin : /homez.2028/uppnnetbal/www/tmp/install_59148c9241c46
JFolder::folder : le chemin n'est pas un répertoire. Chemin : /homez.2028/uppnnetbal/www/tmp/install_59148c9241c46
JInstaller: :Install: impossible de trouver un fichier d'initialisation XML

thanks

jean jacques stockli
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I am having the same issue, and I manually tried to unpack the file. It contains a .7 extension, I have 7-zip and was able to try to extract it but it throws an error saying the file is corrupt. Is there an alternate file download for 1.3.7??
  1. more than a month ago
  2. Community Area
  3. # 1
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i had to unpack all contents and then repack everything using the standard windows "send to compressed folder" and then apparently it worked...
  1. more than a month ago
  2. Community Area
  3. # 2
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seems to be a bug in the latest Firefox version. It works fine with Chrome.
Dipl. Ing. Sigrid Suski, CEO & founder of Sigsiu.NET GmbH
  1. more than a month ago
  2. Community Area
  3. # 3
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"i had to unpack all contents and then repack everything using the standard windows "send to compressed folder" and then apparently it worked..."
thanks Antonio it works now with mac and safari
  1. more than a month ago
  2. Community Area
  3. # 4
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I also tried with chrome. Same error, impossibile to unpack the tar.gz file...
  1. more than a month ago
  2. Community Area
  3. # 5
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Votes
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Same issue here, raised a ticket yesterday - no response so far

winzip cannot open the tar.gz. claiming it has no header (Greek to me!)

This issue is NOT resolved!
  1. more than a month ago
  2. Community Area
  3. # 6
Accepted Answer Pending Moderation
0
Votes
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please download and install SobiPro once again.
Dipl. Ing. Sigrid Suski, CEO & founder of Sigsiu.NET GmbH
  1. more than a month ago
  2. Community Area
  3. # 7
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