Support Area

SobiPro club members with an active subscription are entitled to get ticket support in the support area. For our former club members we provide a free of charge forum to ask other members. If you need professional support with fast answers, feel free to join the club.


Update SobiPro and its applications to the most recent version before reporting a problem!

We are continously improving SobiPro and its applications, fixing bugs and making working with them more easy. Still we see that you report problems for old versions of SobiPro or its applications. Mostly they are already fixed. If you are using an older version of SobiPro, please check the changelog list if your problem is solved in the meantime. It is also worth to read all the fixed issues in our tracker. If you think that this is too much work, simply update SobiPro to the most recent version!

  1. Andrej Kunos
  2. Community Area
  3. Tuesday, 10 December 2019
Hi, Im running the latest SobiPro:

You are currently using SobiPro version 1.5 [ Owl ]
and Sobi Framework version 1.0.10
Joomla! 3.9.13


Everything worked well, but just recently I noticed Im unable to access Fields Manager from Joomla Backend. When I click on the Fields Manager from panel only empty white blank page loads. There is no error message displayed in console, no log in Sobipro error log, nothing. I tried different browsers, different computers, but the same issue. Im simply unable to access Fields Manager. The issue is the same for all Sections even after deleting both Joomla/Sobipro cash.

Any idea how to fix it? Thanks a lot

Andrej


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

This forum may be used only to ask questions and give answers for SobiPro component and its applications. Advertising, commercial questions and sharing of software of any kind is not allowed. If you need professional support, feel free to join the club and use the ticket system for subscribers. If you have membership-related questions, please use the contact form.
By using this forum, you accept the standard terms of netiquette on forums as you can find for example here.

to Top