Support Area

SobiPro club members with an active subscription are entitled to get ticket support in the support area. For our former club members we provide a free of charge forum to ask other members. If you need professional support with fast answers, feel free to join the club.

SobiPro Announcement
SobiPro 2.5 is available!

As an active customer download the full version of SobiPro from the description page or download the trial version of SobiPro free of charge.

SobiPro 2.5 is Joomla 5 compatible.
We are in the process to test our applications if they work with Joomla 5. Tested applications will be available in repository. You can download untested versions that may work on Joomla 5 on our site.


Repository certificate renewed!

The SSL certificate of the repository expired and we had to renew it. Please update the repository as described here and have your subscription token and id handy. You will find them on your personal club account page My Subscriptions.

Update SobiPro and its applications to the most recent version before reporting a problem!

We are continously improving SobiPro and its applications, fixing bugs and making working with them more easy. Still we see that some users report problems for older versions. Mostly they are already fixed. If you are using older versions, please update SobiPro and its applications to the most recent versions!

  1. Andrej Kunos
  2. Community Area
  3. Tuesday, 10 December 2019
Hi, Im running the latest SobiPro:

You are currently using SobiPro version 1.5 [ Owl ]
and Sobi Framework version 1.0.10
Joomla! 3.9.13


Everything worked well, but just recently I noticed Im unable to access Fields Manager from Joomla Backend. When I click on the Fields Manager from panel only empty white blank page loads. There is no error message displayed in console, no log in Sobipro error log, nothing. I tried different browsers, different computers, but the same issue. Im simply unable to access Fields Manager. The issue is the same for all Sections even after deleting both Joomla/Sobipro cash.

Any idea how to fix it? Thanks a lot

Andrej


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